Report an Issue
Help us improve Ecomscope by reporting bugs, suggesting features, or reporting performance issues.
What Type of Issue?
Choose the category that best describes what you'd like to report
Bug Report
Report a technical issue or malfunction
Feature Request
Suggest a new feature or improvement
Performance Issue
Report slow loading or performance problems
How to Report
Follow these simple steps to submit your report
Choose Issue Type
Select the category that best describes your issue
Provide Details
Give us as much information as possible about the problem
Submit Report
Send your report to our technical team for review
Track Progress
We'll keep you updated on the status of your report
Submit Your Report
Choose your preferred method to submit your issue report
Tips for Good Reports
Help us help you by providing detailed information
Be Specific
Describe exactly what happened, when it happened, and what you were trying to do.
Include Steps
Provide step-by-step instructions to reproduce the issue if possible.
Add Screenshots
Visual evidence helps us understand the problem better.
System Information
Include your browser, operating system, and device information.
Need Immediate Help?
If you're experiencing a critical issue that prevents you from using Ecomscope, contact our support team immediately.